Privacy Policy

1. Introduction

Aeon (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy provides insight into how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Definitions

  • “Personal Data” means any information relating to an identified or identifiable natural person.
  • “Processing” means any operation or set of operations performed on personal data.
  • “Controller” means the natural or legal person that determines the purposes and means of processing personal data.

3. Data Collection

We collect Personal Data that you provide directly to us, such as when you:

  • Register for our services
  • Contact customer support
  • Subscribe to our newsletters

Types of Personal Data We Collect:

Data Type Examples
Identity Data
Name, date of birth, gender
Contact Data
Address, email address, phone number
Financial Data
Bank account details, payment information
Technical Data
IP address, browser type, operating system
Usage Data
Information on how you use our website and services

4. Legal Basis for Processing

We process your Personal Data based on the following legal grounds:

  • Consent: Where you have given consent to the processing of your Personal Data
  • Contract: Where processing is necessary for the performance of a contract to which you are a party
  • Legal Obligation: Where we need to comply with a legal obligation
  • Legitimate Interests: Where processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests

5. Use of Personal Data

Aeon may use your Personal Data for the following purposes:

  • Verification of your identity
  • Providing and managing our services
  • Conducting credit worthiness tests
  • Understanding your needs to enhance our services
  • Communicating marketing materials to you, including direct mail, telemarketing, SMS, and MMS messages

6. Data Sharing and Disclosure

Aeon may share your Personal Data with:

  • Service providers: To provide customer services, mailing services, billing and debt-recovery services, IT services, and market research services
  • Professional advisors: Including lawyers, bankers, auditors, and insurers
  • Government bodies and regulatory authorities: As required by law
  • Other entities: In the event of a business transfer or sale of all or part of our assets or business

Aeon ensures that all third parties respect the security of your Personal Data and treat it in accordance with the law. We require all third parties to provide appropriate safeguards for your Personal Data.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your Personal Data. This includes measures to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR, you have the following rights regarding your Personal Data:

Right Description
Right to access
You can request access to your Personal Data and obtain a copy
Right to rectification
You can request correction of any inaccurate or incomplete Personal Data
Right to erasure
You can request deletion of your Personal Data under certain conditions
Right to restrict processing
You can request restriction of processing of your Personal Data under certain conditions
Right to data portability
You can request transfer of your Personal Data to another party
Right to object
You can object to processing of your Personal Data where we are relying on legitimate interests

To exercise your rights, please contact us using the details provided below.

 

10. Changes to This Privacy Policy

Aeon reserves the right to amend and/or modify this Privacy Policy at any time. It is recommended that you regularly check for updates to this Privacy Policy. The updated Privacy Policy will be posted on our website with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Aeon Data Protection Officer

Email: [email protected]

Address:

Dubai Investment Park – 1,

Gate No 8, Block WH, Warehouse 1, 2 & 3

Dubai – United Arab Emirates