What is Dubai customs clearance?
The clearance of customs is a universal procedure that could be seen in literally every part of the world. It is what enables the exchange or the import or export of goods between countries.
The process of customs clearance can be quite an intimidating area of shipment, specifically in relation to new countries. Most of the time shippers would be required to carry out their part in assessing the customs clearance procedures.
In short, the clearance of customs is what would permit the transportation of goods from one country to another through a broker. Customs brokers would essentially help importers and would act as a middleman for shippers when engaging in their business of customs.
When toy decide to pass goods through Dubai’s border, or anywhere else really, taxes and charges will be levied on them. Essentially, the clearance of customs in Dubai or annywhere else contributes to the development of revenue of a country and the protection of the country’s revenue. Clearing process will become complete upon the payment of the charge and submission of paperwork signalling verification prior to the processing of your package.
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How Can Aeon Shipping Help You?
Aeon Shipping, located in Dubai, is a pioneer in the shipping industry. We have over 15 years of experience helping customers ship their goods to 190 countries. Along with shipping, we have assisted them with their customs clearance process.
Here’s why you should select Aeon Shipping for your customs clearance procedure:
- Expert Knowledge in Dubai Customs Process: Aeon Shipping is aware of the local customs laws governing Dubai. Therefore, we can guide you through import and export procedures, documents, and fees.
- Customs Clearance Documents Handling: Documentation is one area where most people struggle when they ship their goods. However, we have handled various documentation issues over the past 15 years. Thus, we ensure your entire documentation process is painless and timely.
- Handling Duty and Customs Clearance Charges: We’ll accurately calculate your shipment’s duties and other customs clearance charges. Hence, you’ll avoid unnecessary delays.
- Streamlining Procedures for Clearance: Aeon will utilise all its expertise to expedite the customs clearance. As a result, there will not be any delays or fines due to inaccurate paperwork.
- Dealing with Customs Challenges: If you encounter any conflicts with customs, Aeon Shipping will step in and resolve the issue on your behalf.
Furthermore, with a Google review of 4.3, we can assure you of a smooth service that you haven’t experienced elsewhere.
Dubai Customs Clearance Procedure
Dubai’s customs clearance procedure differs for imports and exports. When importing goods to Dubai, you must be aware that your goods will be subject to strict monitoring. The authorities want to ensure that your goods comply with local laws. In contrast, Dubai has simplified exports to encourage trade. So you’ll feel less burdensome when it comes to exports.
Here is the sequence of steps for the Dubai customs clearance procedure in a nutshell:
- First, you must submit the mandatory documents, including the Shipping Bill or Bill of Entry.
- You need to pay customs duties and taxes.
- Then, the customs will inspect and verify your goods.
- Finally, the customs issues the customs clearance certificate.
Although the above steps appear simple, the process can get complicated. However, with Aeon Shipping, we ensure you follow all the necessary steps hassle-free with complete transparency.
Customs Clearance Process for Exports
When you select Aeon Shipping to export your goods, we’ll provide you with a document checklist. This checklist includes a packing list, certificate of origin, and export declaration. Often, the authorities require certified copies of these documents in the checklist.
You’ll not have to pay any duties or VAT. Then, the customs inspect them to ensure they meet your declared standards. Finally, they issue the exit clearance certificate.
Sea freight is cheaper than air freight, although it takes a long time to reach the destination. With sea freight, you’ll have two options. They are dedicated or shared containers. As its name implies, we’ll dedicate the entire container to your motorbike. In contrast, you’ll have to share your motorbike space with others in a shared container.

Factors Affecting Customs Duty Taxes
The calculations of the import tax in Dubai depend on numerous factors. They include the value, the nature, and the origin of goods. Generally, the customs duty tax amounts to 5% of the value of the goods. However, for Tobacco products, the customs duty charge is 100%. Whereas for Alcohol products it’s 50%. Other charges include the cost of the insurance and freight. Also, you might be surprised that there are certain exceptions and reliefs.
When it comes to Dubai customs clearance charges, it’s essential to get an overview of all the factors that contribute to it. For example, depending on the kind of products and where they come from, import customs clearance may differ from port or tariff clearance.
Aeon stays updated with the latest customs duty tax information. You’ll gain a clear overview of all the costs during the consultation phase.
FAQs' When Customs Clearance by Aeon Shipping
Here are some prominent questions about Dubai Customs Clearance that people often ask. Read them to clear your doubts and gain insights.
Is Aeon Shipping a Trusted Custom Clearance Agent in Dubai?
Absolutely. Over the years, Aeon Shipping has helped many customers overcome customs clearance issues. Based in Dubai, we know every inch of the customs clearance process. Furthermore, since the Dubai Customs clearance process updates in the blink of an eye, we always keep ourselves updated.
How Long Does the Customs Clearance Process Take in Dubai?
If you possess all the required documents, clearance takes minutes or hours. Otherwise, it could take weeks or even months. In addition to the paperwork, you must consider the time it takes for the customs to inspect the goods. Then, the country of origin, destination, and the time of the year matter too.
How Much Does Customs Clearance Cost in Dubai?
The customs clearance charges vary depending on the type of declaration, the goods you transport, and the shipping channel. For all the goods except for Alcohol and Tobacco, the import duty ranges from 0-5%. You’ll also have to incur a VAT of 5% charge. Other charges include administrative, inspection, and storage charges.
Contact Aeon Shipping for the best and tailor-made rates.
What type of documents are Required for Customs Clearance in Dubai?
You’ll need the following documents:
- Customs code
- Trade License
- Certificate of origin
- Commercial invoice
- Bill of lading
- Packing list
- Original certificate of health, halal, and phytosanitary for food products
- Customs declaration form.
You may contact the Dubai Customs for further information.
What is the Exit Clearance Certificate?
This certificate confirms that all your goods met the export standards after inspection and that you have paid all taxes, fees, and duties. This document is mandatory for your goods to leave Dubai. Dubai Customs authorities issue it.
